Common questions

One branch takes a day. We load the menu, configure the hardware and run a two-hour training. For a chain we suggest one branch per week so each team has time to settle in.

Yes. We migrate the menu, customer base, stock balances and staff list, whether they come from Excel or another POS. It happens during the trial, so you see the result before you pay.

Tablets and tills keep working offline: orders are taken and receipts print. Actions queue locally and send in order once the link returns. Each one carries a one-time key, so nothing sends twice.

A tablet per waiter, a receipt printer and cash drawer at the till, a TV or monitor in the kitchen. The fiscal module is mandatory. Buy the hardware from us, lease it, or bring your own.

The waiter screen is three actions: pick a table, add a dish, send. Most people have it by the end of their first shift. The kitchen screen needs no training at all — it shows and has one button.

Every receipt goes to soliq.uz in real time and gets a fiscal number. If the module is offline the cashier sees it immediately and no receipt is issued. VAT of 12% is price-inclusive and shown as its own line.

Data is encrypted at rest and backed up twice a day. Each user sees only what their role allows. Every sensitive action — a discount, a void, a price change — is written to an audit log that cannot be deleted.

The data is yours. Before you go we export all of it to Excel and 1C format — menu, order history, customers, stock, finance. Free of charge, within two working days of the request.

The branch count, and nothing else. User limits exist per plan but are rarely reached in practice. There is no surcharge on order volume, revenue or receipt count.

No. Fourteen days with every feature, no card. When it ends the system simply stops — no automatic charge and no chasing phone calls.